Travel, Roadside, Medical Assistance
Traveling to Mexico should be about excitement, discovery, and creating unforgettable memories—not stressing about unexpected problems. That's where MexVisit® Travel Assistance comes in. Whether you are navigating busy streets, exploring remote beaches, or driving across the border, this all-inclusive travel assistance package ensures you're covered for the challenges you might face. From roadside help to medical emergencies, MexVisit® is your safety net while on the road in Mexico.
Don't leave your peace of mind to chance. Enjoy a smooth, secure, and stress-free journey with protection tailored for travelers like you.
What is MexVisit® Travel Assistance?
MexVisit® is more than just a travel insurance add-on. It is a comprehensive service package designed to enhance your travel experience in Mexico. Whether you need help with travel questions, roadside support, legal guidance, or medical assistance, MexVisit® is there to ensure a smooth and stress-free journey. It's not just for emergencies–it's your go-to resource for travel convenience, safety, and peace of mind.
MexVisit® Benefits:
Medical Assistance Anytime, Anywhere
- 24/7 Medical assistance
- Emergency medical transportation to the nearest medical facility
- Companion transportation & lodging expenses
- Lodging expenses during convalescence
- Return of travel companions to place of residence
- Medical repatriation of mortal remains
- Dental assistance
- Glasses & contact lense replacement assistance
Roadside Assistance for Stress-Free Travel
- Fuel delivery
- Flat tire service
- Battery jumpstart
- Locksmith
- Towing
- Return of vehicle if trip is interrupted
- Return to residence or trip continuation if trip interrupted
- Lodging expenses
- Service & repair shop referral
Travel Assistance for Smooth Journeys
- Access up-to-date tourism & travel information
- U.S. State Department Travel Advisories
- Communications with embassies and consulates
- Emergency communications & messaging
- Lost or stolen document recovery
- Emergency money transfers
- Concierge services for travel planning, recommendations, reservations
- Lost baggage recovery
Legal Assistance When You Need It Most
- 24-hour Legal advice & attorney representation
- Bail bond assistance
- Legal assistance in the event of police abuse or corruption
- Cancellation of your temporary vehicle importation permit (TIP)
Travel Medical Evacuation
(Daily/Short-term policies ONLY)
- Air evacuation to your chosen hospital in the U.S. or Canada
- Vehicle return services after evacuation
- No out of pocket costs
For more detailed coverage descriptions and exclusions, please read the MexVisit® terms and conditions.
MexVisit® Travel Assistance is designed to cover you in all aspects of your trip, making it a must-have for anyone driving in Mexico. Don't just travel—travel prepared and worry-free.
Why Choose MexVisit®?
- 24/7 Emergency Assistance: A live monitoring center is available to assist you at any time.
- Comprehensive Coverage: From roadside problems to legal emergencies, MexVisit® has you protected.
- Peace of Mind: Focus on enjoying your trip, knowing help is always available.
- Affordable and Reliable: Our premium services come standard with your Mexico auto insurance policy.
How Does MexVisit® Work?
- You're Already Signed Up: Look for your MexVisit® policy information in your Mexico auto insurance policy documents.
- Carry Your Policy Info: Keep your policy details handy while traveling.
- Call for Assistance: A single call connects you to expert help, no matter the situation.
| Call from a Mexico land line | 800-624-6491 |
| Call from a U.S./Canadian cell phone | 011-52-800-624-6491 |
MexVisit® Assistance & Claims
Report the Claim
[IN MEXICO]
For MexVisit® assistance call 800-624-6491 from Mexico. For Travel Medical Evacuation call 001-888-963-4933 and press "2" at the prompt or see our claims instructions on the MexVisit® TME page.
Follow MexVisit® Instructions
[BEFORE YOU LEAVE MEXICO]
When help arrives, have your policy, registration and drivers license available. Keep a copy of any documents, receipts or reports.
Review Claim Status
[ONCE BACK IN THE U.S./CANADA]
You can check the status of your claim after returning to the U.S./Canada by calling MexVisit's toll-free number 1-866-549-7008.